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Hospitality Worker (Toast POS User)

$28–$92/h

Remote

Role overview

Role Title: Hospitality Worker (Toast POS User)


Role Type: Contractor


Location: Remote


micro1 is engaging hospitality workers to contribute to a customer initiative related to restaurant technology. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.


Scope of Work

  1. Analyze and provide feedback on Toast POS workflows, including order entry, payment processing, and reporting features.
  2. Create scenario-based documentation and step-by-step guides reflecting real restaurant operations using Toast POS.
  3. Deliver comprehensive reviews of system functionalities, identifying opportunities for improvement and troubleshooting common pain points.
  4. Contribute detailed explanations of best practices for implementing, configuring, and optimizing Toast POS in a variety of restaurant settings.
  5. Annotate and evaluate authentic transaction data, menus, and order flows to enhance AI understanding of restaurant POS operations.
  6. Facilitate knowledge transfer by clearly articulating Toast POS concepts through both written and verbal communication.
  7. Participate in collaborative sessions to refine prompts, tasks, or datasets related to Toast POS and restaurant order management.


Preferred Qualifications

  1. Currently employed in hospitality, using Toast POS in daily operations.
  2. Deep understanding of operational workflows and how point of sale systems interface with order and payment processes.
  3. Exceptional written and verbal communication skills, with a focus on clarity and accuracy.
  4. Proven ability to document processes and provide user-friendly explanations for technical and non-technical audiences.
  5. Familiarity with various restaurant concepts (quick service, casual, fine dining) and how POS requirements differ among them.
  6. Experience training, mentoring, or supporting others in adopting new restaurant technology solutions is a plus.

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Future of work · September 2026

How big is the remote / hybrid opportunity?

Remote work is already huge — but the bigger story may be the hundreds of millions of jobs that could still move beyond geography.

Global remote and hybrid work opportunity infographic

Remote work already connects millions of people with companies they would never have been able to work for a decade ago. But compared with the size of the global labour market, it may still be early.

The interesting number is not only how many people work remotely today — it is how many roles could plausibly become remote or hybrid next.

The chart above starts with roughly 3.3 billion people employed worldwide. Around 300 million jobs are already remote or hybrid, while an additional pool of roughly 250 million roles could potentially move in that direction as technology, workflows and company culture continue to change.

Skills are becoming more portable

This matters because more work can increasingly be matched to expertise rather than location. AI training and evaluation are a good example: companies need lawyers, engineers, designers, editors, researchers, finance professionals and many other specialists to help improve AI systems.

For workers, that creates access to projects outside their local market. For companies, it expands the talent pool from one city or country to the world.

Explore remote opportunities →