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Postal Clerk

$30–$45/h

Remote

Role overview

Role Title: Postal Clerk


Role Type: Contractor


Location: Remote


Time Commitment: 15-25 hours/week, short-term project


micro1 is looking for Postal Clerks to help evaluate and improve AI systems on postal service topics. You’ll use your front-counter experience to check that questions sound like real customers and that answers are correct and useful. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters.


Scope of Work

  1. Review sample postal questions and flag any that don’t sound like what real customers ask.
  2. Write rubrics that define a correct, complete answer on mail classes, shipping options, postage, fees, and shipping labels.
  3. Cover package tracking, missing or damaged mail, change of address and mail forwarding, and international mailing and customs forms in your rubrics.
  4. Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance.
  5. Share clear written feedback with the project team, working asynchronously.


Required Qualifications

  1. Current, former, or retired USPS frontline experience (postal clerk, sales and service associate, or retail associate)
  2. 1+ years helping customers in person at a post office counter
  3. Working knowledge of mail classes, shipping options, postage, tracking, and change of address
  4. US-based
  5. Able to start quickly and commit 15-25 hours/week
  6. Clear, precise writing


Not a fit: Mail carrier, mail processing, or private shipping store experience alone


Nice to Have

  1. Experience with international mail and customs documentation
  2. Experience handling missing or damaged mail claims
  3. Experience creating guides, FAQs, or training materials
  4. Experience helping a diverse range of customers, including rural and non-English-speaking communities

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Future of work · September 2026

How big is the remote / hybrid opportunity?

Remote work is already huge — but the bigger story may be the hundreds of millions of jobs that could still move beyond geography.

Global remote and hybrid work opportunity infographic

Remote work already connects millions of people with companies they would never have been able to work for a decade ago. But compared with the size of the global labour market, it may still be early.

The interesting number is not only how many people work remotely today — it is how many roles could plausibly become remote or hybrid next.

The chart above starts with roughly 3.3 billion people employed worldwide. Around 300 million jobs are already remote or hybrid, while an additional pool of roughly 250 million roles could potentially move in that direction as technology, workflows and company culture continue to change.

Skills are becoming more portable

This matters because more work can increasingly be matched to expertise rather than location. AI training and evaluation are a good example: companies need lawyers, engineers, designers, editors, researchers, finance professionals and many other specialists to help improve AI systems.

For workers, that creates access to projects outside their local market. For companies, it expands the talent pool from one city or country to the world.

Explore remote opportunities →